Service ideology

In order to create a suitable solution, it is necessary to carefully analyse the exact requirements of the business, and act accordingly. As such, through years of experience, we have developed a carefully crafted methodology; the “5 Ds” of pointful service discipline:

  • Determine: A complete needs analysis is performed to determine the requirements.
  • Document: The requirements are carefully documented in a design document.
  • Design: A solution proposal is designed.
  • Develop: The solution is developed.
  • Deliver: The solution is delivered, complete with documentation, training, and any other components that may be required.

As we build a solution we leverage our skills in each of these disciplines to the highest level possible, ensuring the right solution is delivered every time.